Answer these alsa troubleshooting questions, please. After you finish answering the questions then re-submit this page to pastebin.ca and post the new url for this troubleshooting page to #alsa. Is a Surround Sound Speaker System plugged into your sound card? Answer yes or no, answer no if you do not know what a surround sound speaker system is. Enter your answer here: No Have you tried any model options when loading starting alsa? Answer yes or no, answer no if you do not know what model options are. Enter your answer here: I don't know what alsa is, I don't know what options those are and I have never knowingly started alsa. Enter your make and model number for your laptop, desktop or motherboard? [example: aces p9m99-m9]. Enter your answer here: Laptop What is the total number of jacks that can be plugged into your soundcard? [examples: 0,1,2,3,5,6] Enter your answer here: 2 (Headphones and Microphone) Number of speakers connected to the sound card? [examples: 0,1,2,6,8,10] Enter your answer here: 0 (Headphones) Are your sound card's speakers powered by a digital receiver? Answer yes or no, answer no if you do not know what a digital receiver is. Enter your answer here: No (don't know) Describe your sound problem: Enter you sound problem here: A couple of days ago I had sound. Now I don't. I have installed several new programs (all synaptic) but no drivers. I have had my sound muted so I don't know exacly when it disepeared. Neither my laptops build-in speakers nor any of my headphones gives any sound.