You are now chatting with 'Vanessa Morris'

Vanessa Morris: Hi . My name is Vanessa, how are you today?

Silenced...: Hello, I'm alright thanks.

Vanessa Morris: How can I help you today?

Silenced...: Well, I have been looking over your hosting plans, and was thinking of purchasing some hosting from you, but one question, when I googled dot5hosting I found masses of sites with rants about how bad the hosting is.

Vanessa Morris: I apologize for any inconvenience this has caused you.

Silenced...: How has it caused me inconvenience, I mean, all I want to know is if your hosting has high uptime and keeps in touch with customers to give them the latest news

Vanessa Morris: Yes.

Vanessa Morris: We offer 99.99% uptime.

Vanessa Morris: We send details to account e-mail address.

Silenced...: Well, yes, your website says that but alot of places have been saying there sites go down and can't get support

Vanessa Morris: You will get support.

Silenced...: But websites like http://www.ussbrewton.com/Dot5Hosting.htm doesn't really re-assure me about all of this

Vanessa Morris: We are the new support.

Vanessa Morris: They might have experienced the issue with old support.

Silenced...: Oh, ok.

Vanessa Morris: Is there anything else I can assist you with today?

Silenced...: But I mean, just typing in on google "dot5hosting" it comes up with all kinds of results saying Dot5hosting is terrible

Vanessa Morris: You can compare the chat present in the link and this chat.

Vanessa Morris: Can you please provide me with your first and the last name for our records?

Silenced...: I'd rather not.

Silenced...: I mean, do I have to?

Silenced...: Or do you just want me to?

Vanessa Morris: I need your name for internal records.

Vanessa Morris: Is there anything else I can assist you with today?

Silenced...: No thank you

Silenced...: I must be leaving now

Vanessa Morris: Thank you for chatting. Take care and have a good day!

Silenced...: Have a nice evening/morning/afternoon depending on what country you are from.