casback*CLI> show queue 
banamex.tely has 1 calls (max 1) in 'rrmemory' strategy (0s holdtime), W:0, C:2, A:0, SL:50.0% within 0s
   Members:
      Agent/12344321 (Unavailable) has taken no calls yet
      Agent/perm720221 (Unavailable) has taken no calls yet
      Agent/lovt780120 (Unavailable) has taken 2 calls (last was 66 secs ago)
      Agent/gobd840311 (Unavailable) has taken no calls yet
      Agent/gosi890522 (Unavailable) has taken no calls yet
      Agent/favi821005 (Unavailable) has taken no calls yet
      Agent/diog810611 (Unavailable) has taken no calls yet
      Agent/catp830721 (Unavailable) has taken no calls yet
      Agent/perb621122 (Unavailable) has taken no calls yet
   Callers:
      1. SIP/-0a8a6278 (wait: 5:03, prio: 0)
casback*CLI>