Answer these alsa troubleshooting questions, please. After you finish answering the questions then re-submit this page to pastebin.ca and post the new url for this troubleshooting page to #alsa. Is your PC a laptop or Notebook PC? Answer yes or no, answer no if your PC is a Desktop PC. Enter your answer here: yes Is your installed linux distribution a 64bit install? Answer yes or no, answer no if you do not know what a 64bit install is. Enter your answer here: no Is a Surround Sound Speaker System plugged into your sound card? Answer yes or no, answer no if you do not know what a surround sound speaker system is. Enter your answer here: no Have you tried any model options when loading starting alsa? Answer yes or no, answer no if you do not know what model options are. Enter your answer here: yes Enter your make and model number for your laptop, desktop or motherboard? [example: aces p9m99-m9]. Answer no if you do not know what your make and model number is. Enter your answer here: sony vaio sz660nc What is the total number of jacks that can be plugged into your soundcard? [examples: 0,1,2,3,5,6] This jpg photo explains what a jack is: http://home.cfl.rr.com/infofiles/soundcard2.jpg Enter your answer here: 2 Number of speakers connected to the sound card? [examples: 0,1,2,6,8,10] Enter your answer here: 2 Are your sound card's speakers powered by a digital receiver? Answer yes or no, answer no if you do not know what a digital receiver is. Enter your answer here: no Describe your sound problem: Enter you sound problem here: I can't hear the sound from the microphone or the external input, but I can record them. If pastebin.ca is done then run this command: wget -O alsa.question http://nopaste.com/p/ao78k7dUG/txt Answer the questions by editing alsa.questions in the directory you downloaded it into. Then upload the edited alsa.questions file with this command: curl -F file=@~/$USER/alsa.questionsfilename nopaste.com/a curl prints a URL when it uploads the file, post the URL in #alsa